Terms & Conditions

Terms & Conditions

Effective Date: 1 December 2025

Last Updated: 1 December 2025

1. Introduction

Welcome to RetraSlim. By accessing or using our website (retraslim.com) and placing an order, you agree to these Terms & Conditions and our Privacy Policy.

RetraSlim is a UK-based business supplying research-grade metabolic compounds intended for personal use by informed adults 18 years and older. We prioritise transparent communication, ethical business practices, and customer support.

If you do not agree with these terms, please do not use our website.

2. Business Information

If you have questions regarding these Terms or your order, contact us via email or WhatsApp (details on our Contact page).

3. Product Nature & Use

3.1 Research-Grade Compounds

Our products are research-grade peptide compounds intended for personal use by informed adults 18 years and older.

They are not medicines, pharmaceuticals, or medical treatments, and:

  • Are not approved by the MHRA, FDA, or any regulatory authority
  • Are not intended to diagnose, treat, cure, or prevent any disease
  • Should not replace professional medical advice
  • Consult a qualified healthcare professional before use

3.2 No Medical Claims

All information on this website is for general informational purposes only. RetraSlim makes no claims regarding specific results, medical outcomes, or health benefits.

3.3 Age Restriction

You must be 18 years or older to purchase from RetraSlim. By placing an order, you confirm you are of legal age and understand the nature of these products.

3.4 No Resale

All products are sold for personal use only. Commercial resale or redistribution is strictly prohibited.

3.5 User Responsibility

Purchasing and using research compounds is done entirely at your own risk. You assume full responsibility for any use of these products.

4. Orders & Payment

4.1 Order Acceptance

All orders are subject to acceptance, stock availability, and verification. We reserve the right to refuse or cancel an order at our discretion.

4.2 Pricing

Prices are listed in GBP (£) and may be updated without notice. The price at the time of purchase will be honoured for confirmed orders.

4.3 Payments

Payments are processed securely through third-party providers .

We do not store or handle full payment card details.

Orders are dispatched only after full payment is received and verified.

5. Shipping & Delivery

5.1 UK Shipping

We offer free UK delivery on all orders. Products are shipped in secure, temperature-controlled packaging designed to protect items during transit.

5.2 Dispatch & Delivery Time

  • Dispatch: Orders are typically dispatched within 1 business day
  • Estimated delivery: 2–5 business days

Delivery times are estimates, not guarantees, and may vary due to external factors.

5.3 Damaged Items

If your parcel arrives damaged, contact us within 7 days of receiving the order. We will replace damaged items at no additional cost.

6. Returns & Refunds

Our Refund Policy is available on a separate page. It outlines:

  • Eligibility criteria
  • Time frames for requests
  • Refund conditions
  • Non-refundable items

Customers agree to read the Refund Policy before purchasing.

7. Intellectual Property

All content on retraslim.com—including images, text, branding, product descriptions, and logos—is the property of RetraSlim and protected by UK intellectual property law.

No material may be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by UK law:

  • RetraSlim is not liable for indirect, incidental, or consequential damages
  • Our liability is limited to the value of the purchased product
  • We do not guarantee any specific results or outcomes

Purchasing and using research compounds is done at your own risk.

9. User Responsibilities

By purchasing from RetraSlim, you agree to:

  • Use products responsibly and in accordance with all guidance provided
  • Understand the risks associated with research compounds
  • Not misuse, resell, or redistribute products
  • Provide accurate personal and delivery information
  • Comply with all applicable UK laws

10. Termination

We may suspend or terminate access to our website or services at any time for conduct that violates these Terms or harms our business.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

12. Contact

For questions regarding these Terms or your order:

  • Email: support@retraslim.com
  • WhatsApp: Available 24/7
  • Website: retraslim.com/contact/
  • Address: Mansfield, UK

By placing an order with RetraSlim, you agree to these Terms & Conditions.

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